I packed up and took off overseas for nearly a year so I didn’t do any wild investing. So what’s next? They’ve gone into a gourmet market. The Retail Food Group (RFG) has confirmed it is not currently engaged in any discussions to acquire Eagle Boys Pizza after its head office entered into voluntary administration late last week.. SV Partners were appointed as the administrators and have taken control of day-to-day operations in the Eagle Boys… Level 6, 22 William St, Domino's … They’ve got a good mix of the right people to get the job done. And in the most cases there isn’t a hidden agenda. A spokeswoman for Mr George said he hadn't heard from Mr Potter and could not speak for other directors, as they were no longer with the company. It’s better than it was but being a coffee snob from Melbourne…. Now his sites are set on new nests in Southeast Asia. Sotirios (Sam) Panopoulos immigrated to Canada from Greece in 1954 and opened the Satellite Restaurant with his brother in London, Ontario.When the Satellite hired a Chinese–Canadian cook and started adding some sweet and savory dishes to the menu, the inspiration for pineapple on pizza was … IN LATE 2010, pizza chain Eagle Boys was in dire straits. At 8:30 a.m., Tom Potter faces the first dilemma of the business day. I haven’t actually got a lot of intention to expand outside of Queensland. The first Eagle Boys Pizza opened in Albury, New South Wales. Eagle Boys Pizza's second Mad Minutes online campaign is a success, breaking records for the chain and better than expected results. And I bet within a year a few people would have come to you and say give me the franchise for this, I can do a great job out here and you will have done it. They’re different businesses. Tell us about what you learnt from the drive throughs and how that’s being adapted to your latest venture which we’ll go into in a minute. I mean just pouring it all back in and building infrastructure and employing people and building training modules. Well the thing is if you’re going to build one, you’ve got to build 200. On a fateful day in early-2017, Ashleigh and Jaine decided to answer the question: ‘What does the circular economy look like in practice?’. After opening the first Eagle Boys Pizza store in Albury, NSW in 1987, Tom saw a gap in the regional high-volume pizza delivery market which he quickly addressed by opening three regional stores in Albury, Wagga and Dubbo. Tom Potter is one of the best-known names in the Australian franchise sector. Australia's third largest pizza chain Eagle Boys has collapsed into voluntary administration after struggling to pay debts, but insists it is 'business as usual' until the outcome of a review. Follow updates here. Took me ages before I could have pizza again, but I find that the best type is doughy pizzas. Mr Potter has questioned the company's reluctance to engage with him, given RFG's dire circumstances. We need to improve the model, we need to reinvest. "Not too many people have figured out the administration will trigger the largest collapse in Australian retail history," he said. One of the videos also implies that the Dominos delivery driver’s penises are small.. Firstly, Dominos pizzas taste much better than Eagle Boys. Date … Everybody was in there looking at the ceiling and looking at the floor and I thought I can’t achieve anything here. They’ve expanded the menu dramatically into various items. Look I haven’t been close enough to it for the last two years to really know. It depends on whether the global financial crisis ruined me or not. Value. Well, I don’t know if I could hone in on the mistakes but I just think that a very strict criteria for analysing and understanding the franchisee’s numbers, making sure they’re getting the right return on investment is something that probably falls by the wayside for a lot of franchising companies. What was it like when you left, was it heart wrenching? The move will see Eagle Boys operate 270 stores across Australia and see the company enter … Not settling for only a redesign, Eagle Boys Express is also launching new products for its menu line-up. At 8:30 a.m., Tom Potter faces the first dilemma of the business day. Eagle Boys Pizza, one of my all time favourites located at Tagore Park when it comes to Italian delicacies have incorporated a wide range of scrumptious delicacies in their exquisite menu! So what do you expect revenue wise, are you $8-10 million and you’re set? But when Mr Potter knocked on the door of fast food franchisor Retail Food Group last year, offering to buy the entire business, they wouldn't let him in. They’ve definitely got a longer term strategy. It’s just basic stuff. That is something I don’t like to talk about… BRW said I was worth about $17 million about four or five years ago. What’s the potential for international expansion given that Queensland’s behind? Here’s why, Collapsed retailer Australian Fashion Labels finds a buyer but lets go of all staff, The best business books: Eighteen entrepreneurs share their source of inspiration, Sole trader granted access to JobKeeper after tribunal overturns ATO decision. I seriously, legally, can’t tell you. I want to build four or five bakeries, turn over $8-10 million a year and live happily ever after. Eagle Boys Pizza - Scarborough is located at 187 Scarborough Beach Road, Scarborough. In March 1989, Pizza Hut, which was part of PepsiCo Australia, bought out Dial-a-Dino’s and abolished its brand. It's Eagle Boys time! The Eagle Boys Pizza chain bought out Pizza Haven in July 2008. Eagle Boys Pizza, Beerwah: See 15 unbiased reviews of Eagle Boys Pizza, rated 3 of 5 on Tripadvisor and ranked #22 of 25 restaurants in Beerwah. Eagle Boys founder Tom Potter began the company when he was 23. Right okay let’s go and build half a dozen bakeries, put in some good people, make sure it’s managed well, great cashflow business and have some fun. It’s been driven by a couple of reasons, one of them is category killers like The Coffee Club and Muffin Break have come in and then you’ve got the vast majority of independent bakeries which are extremely run down, tired, grubby, hot, uncomfortable and with a very small range. In January 2010, Eagle Boys became the second largest pizza chain in Australia, and in March 2010 opened its 300th store in Sydney. The people are very friendly and the pizzas great. If you hadn’t chosen this one, what else is tempting? In March 1989, Pizza Hut, which was part of PepsiCo Australia, bought out Dial-a-Dino’s and abolished its brand. Is the government hiding the report into Australia Post’s gifting of Cartier watches? The business then grew to become a I seriously considered whether I wanted to become a professional director. So it’s a turkey shoot and sometimes I achieve a lot. Check out our new website. Melbourne, 3000 Australia. I tell you Queensland is really years behind a lot of the other states. It was opening as many stores as it was closing. Tom started the chain in 1987, grew it to 200 stores with an annual turnover of more than $100 million, sold it and now he is up so something new. So we’re probably doing two and a half times what the average bakery does in Queensland already. So since you’ve left the jury is out on how they’re travelling? We would go through periods of five and six years when I owned Eagle Boys making no money at all. They’ve pretty much watered down the two minute pizza so that hasn’t become a guaranteed item any more. RFG lost $111 million in the December half and Mr George, an insolvency expert who took over day-to-day running last December, warned shareholders the company, which owes $260 million, needed to urgently sell assets, recapitalise its balance sheet and reduce costs by about $20 million a year to avoid collapse. Copyright © 2020 Private Media Pty Ltd. Publishers of SmartCompany. I’ve been through two previous recessions, ‘89 and ‘94. About 13 company-owned Eagle Boys … Step 3 - Attracting customer’s back Drive thru- Realising a major opportunity to improve convenience for customers and compete with a larger group of fast food chains, Eagle Boys Pizza launched a world first Drive Thru pizza model in 1999. I mean you’ve done other investments so what would you be worth financially now? Eagle Boys has been reported in the media today as having placed videos on YouTube indicating that Dominos large pizzas are smaller than those of Eagle Boys. But his calls and emails were not returned. (Supplied: Tom Potter) How did he do it? Put in a lot of signature products, produce all our own pies, all our own cakes, use all fresh creams, fresh custards. I don’t think so, I’m not hearing that yet. And someone said to me “why?” and I said, well you just open them all up in one town so people know who you were. This successful idea caught on, and the first store in Albury was quickly creating a generous profit. I mean you think you might know that you’re working on a bunch of stuff, but you don’t, you need to bring in expertise. Today we talk to Tom Potter, the founder of Eagle Boys Pizza franchise chain. We’ll catch up in a year and we’ll see who wins the bet. At its peak Eagle Boys was the nation's second biggest pizza chain with 340 Australian stores. We’re actually bringing in our coffee up from Sydney. 138 were here. But just on that. So you’ve had your year off, you’ve written a book. "We couldn't get hold of anybody.". He ruled out buying individual brands such as Donut King or Crust. "The build of the Pizza Pies follows a new process in our stores and our operations team worked closely with our franchisees and store staff to get them trained up and excited. No, a bit boring. And as soon as we started building drive throughs at Eagle Boys, we had a massive response. Come on, tell us the figure. or Subscribe to save article Tom Potter is one of the best-known names in the Australian franchise sector. In our case, we really knew the numbers, knew what people were doing and if they weren’t doing it why. All Rights Reserved. I’ve got to say the time that I’ve spent on the AFL Commission has been really good, we’ve seen some great results. So that side of things is certainly happening. Eagle Boys has 114 stores and less than 10 per cent of the $3.7 billion pizza market while Pizza Hut has 270 stores or about 20 to 25 per cent. How old are you now? Are you advising people on growing franchises at the moment, is that also what you’re doing? I spent years studying in the US and I reckon half the yanks are successful despite themselves, I really do. A lot of changes. I wanted to put down on paper exactly what happened with Eagle Boys so that people really knew about when we went in and built New Zealand. One of the reasons I sold was because the company needed more capital to take it to the next level and that’s why a venture capital group came in and said okay here’s some cash, let’s have a non-dividend policy for the next five years and grow it faster and harder. So, what’s happened to Eagle Boys since you left? Eagle Boys Pizzeria & Cafe. Crafted using real fresh quality ingredients, Eagle Boys' pizzas showcase flavour combinations that are sure to satisfy your tastebuds. I was able to learn how to work within a team in order to accomplish the desired goals and build on my work ethic & discipline. I had two years off and in that two years I sort of had a year where I just did nothing and travelled and then went back out and got stuck into the public speaking circuit. You can browse through the complete EagleBoysPizza menu comprising … Particularly in Queensland. It was not like I was desperate to get out or anything like that. The advent of pizza delivery in Adelaide effectively put an end to the dine-in Pizza Hutt family restaurant. Is the market for recruiting for franchises turning? The company continues to grow through its unique franchise system, and from June 2008 to June 2009 it opened over one new store per week. He has been a director of several franchise systems including Brumby's Bakeries and Burger Urge, founded Crusty Devil Bakehouses, and is a well-known speaker on the business circuit. If I’m not going to actually make a difference, why be here? Look I’ve done that and what they say in some cases and what they do are two different things. They’re certainly opening up a lot of stores. At its peak Eagle Boys was the nation's second biggest pizza chain with 340 Australian stores. Mildura store owner Andrew Kynaston had driven four-and-a-half hours to Adelaide for an … ther reason being is that pizza hut, dom, crust, eagle boys use budget cheese(its yellow, comes sliced and has no aroma) and packaged tomato paste to make their pizza. The advent of pizza delivery in Adelaide effectively put an end to the dine-in Pizza Hutt family restaurant. Hell Pizza - The best damned pizza in this life or the next. I can go online to order my own creation and it is always ready at the time ordered for pickup. Robert Rough, "We've put a lot of thought into it but we can't get through the door," Mr Potter said. Not a lot, hopefully there’s some pay at the end because all we’ve got is a great business that looks good with a good cashflow. Follow updates here. The information memorandum says on a normalised basis, EBITDA … Just one of those “if we build it, they will come” approaches. We pretty much found that about 70% of business in the major fast food operations goes drive through and for me that was just like a major indicator. We decided to go the other way. NBC Capital, a Queensland-based venture capital group bought Eagle Boys from founder Tom Potter in 2007. If you were to go out to a bookstore tomorrow and say “give me a book on an Australian franchise company”, you wouldn’t find one. I’ll give you an example. Having sampled pizzas from other local outlets I always come back to --- and now stay with --- Eagle Boys Pizza. A reporter from the U.S. is on the phone and digging for information about his 150-store company, Eagle Boys Pizza. "Eighty to 90 per cent of all franchises in Australia are quite well run and ethically managed but 10 to 12 per cent stink – those of us in the industry know which ones are run by stinkers," he said. And so are we seeing more people doing the buying a themselves a job? Pizza Place. Hell Pizza - The best damned pizza in this life or the next. 2020 was a year like nothing else for AGMs with some positive developments driven by an urgent unanticipated need for a new approach. So you’ve now decided to get back, roll your sleeves up and get your hands dirty, what are you doing? Working at Eagle Boys Pizza was overall a somewhat rewarding experience as it was my first job. And are you having good coffee in there? I mean, Baker’s Delight have come from nothing and tripled the size of where we are. Professional public speaker? Jessica Shapiro. I mean they just barely exist. RFG's advisers also said they hadn't been contacted. And if you have a bit of a look at your picture you go okay I’ve got my investment sitting over there and I’ve got my property sitting over there and I own this house and I own this and that and I go – now what am I going to do? The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". I can go online to order my own creation and it is always ready at the time ordered for pickup. 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We’ve found that people were a lot more careful about what they were doing but on the other hand you had people wanting to buy themselves a job because they’d been made redundant and they were also usually not ideal franchisees either. I wasn’t in a huge hurry to run out the door, the company was doing well, it was making plenty of money. It’s like in media the difference between a subscription paid model and a free model or an advertising model. The Eagle Boys Pizza chain bought out Pizza Haven in July 2008. And basically once that came along it was like, okay let’s do it and move on. Spotify’s new pay-to-play business model: Who wins, and who loses. However, emails sent to RFG show Mr Potter asked to speak to Mr George on March 4. A reporter from the U.S. is on the phone and digging for information about his 150-store company, Eagle Boys Pizza. Not only is Hawaiian pizza not actually from Hawaii, it's not even from the United States. I mean the mob that we ended up selling to took a long time. A good example is the sandwich chain that opened up in opposition with Subway a couple of years ago – Wendy’s brought them in from America – and they opened up a couple in Adelaide, a couple in the Gold Coast, a couple in Brisbane and they all went broke. But it was more about making a decision as to what I want to do for the next probably five years. "I don't want a business with 200 outlets, it has to have scale," he said. What did you want to write the book for? So you’ve had the time off, did the circuit. His last attempt to contact the company was a month ago, shortly before RFG revealed the proposed sale of two key assets – Donut King and its quick service restaurant business, which owns Crust Gourmet Pizza and Pizza Capers – had fallen through. Most of these little hot bread shops do eight and 10 grand a week and the product’s not great, so let’s build bakeries that do $30,000 and $40,000 a week. And it was just one of those things where you go, turn up, do your job, get paid. Thin crusts sit too heavily and hurt too much. Allegro was an underbidder for RFG's pizza businesses. Global deaths from COVID-19 are expected to top 100,000 per week very soon, the World Health Organisation says. And the venture capitalist that I’ve sold to are quite litigious gentlemen who don’t like me saying anything I’m not supposed to say. Well they say it usually takes a little bit longer to get bored and start the next big thing. The founder of Eagle Boys Pizza isn't content to roost just in Australia. I say this to a lot of people; if you’ve got four burger shops that are really doing well, great. The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". According to the chain, the two-week campaign drove a record number of people to the Eagle Boys website, with a 50.1 per cent increase from the fortnight prior, and 39.5 per cent of those visiting the website for the first time ever. ‎Welcome to the official EagleBoysPizza Mobile ordering application, powered by Appcare. But look there are some great businesses out there whether they are Muffin Break or whatever it is. Can Trump's shambolic empire make a comeback? I mean they are entirely different businesses. Well the first one’s open, Crusty Devil and what I’ve seen is a continuous decline in the bakery, particularly hot bread business over the last 10 years. That’s alright I’m a born and bred Victorian so you can say what you like. It boils down to two things: location and who’s running the place. The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". I find this curious - the first time I tried to purge pizza, it just would NOT come, and I choked several times trying. And I’ve got to say that probably the last five months since we’ve been building this, I’m having fun again. The decision had been made probably a year and a half before. The special curations include the Paneer Makhni Pizza, Chicken Pepperoni Pizza, Schezwan Chicken Pizza, Smoked Chicken Pizza along with delicious Chicken & Mutton Burgers! Eagle Boys. "Our thinking was [to] buy the entire company and turn it around," Mr Potter told The Australian Financial Review. Just bits and pieces, adhoc, but I’m not really putting myself out as a consultant. Hi Tom. I didn’t have too much out there actually. Today we talk to Tom Potter, the founder of Eagle Boys Pizza franchise chain. If we’re going to build 200, I have to set aside the next 20 years but then I’ll be 66 and that’s really not where I want to be. Now his sites are set on new nests in Southeast Asia. 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